COVID-19 GUEST UPDATE

admin News

COVID-19 GUEST UPDATE

    Foreign National Visitor Restrictions
    All guests arriving from outside of Canada will be required to provide the hotel their Quarantine Exemptions if their stay occurs within the Government of Canada's travel restrictions. Please visit the CBSA website for travel restriction details.

    Rest assured, our team has been monitoring the evolving global impact of the novel coronavirus (COVID 19) and are paying close attention to recommendations from Health Canada, BC Centre for Disease Control & BC Ministry.

    Furthermore, guests with signs and symptoms of COVID-19 will not be allowed to check into the hotel.
    Carey Standard of Cleanliness
    As always, we take great care in maintaining the highest standards of cleanliness and hygiene throughout Carey Centre, Cafeteria and Classrooms. We have supplemented these normal procedures with additional COVID-19 cleanliness-specific guidance, training, and information to make our cleaning and hygiene protocols even more rigorous:
    • Our facilities and housekeeping team members are receiving ongoing briefings and enhanced operating/cleaning protocols.
    • We have increased the frequency of cleaning our public areas including lobbies, elevator, door handles, public bathrooms, stairways, and even room keys.
    • Additions to our normal high standard, cleaning, and disinfecting protocols to clean rooms after guests depart and before the next guest arrives have been increased, with attention paid to high-touch items.
    • In the spaces where team members work behind the scenes, we have increased the frequency of cleaning and focusing on high-touch areas like entrances, housekeeping room. laundry room and staff offices.
    • We will continue to adjust our food service in accordance with current food safety recommendations. Carey Café is open for breakfast, lunch, dinner, and take-outs from September – April.
    • We have increased the deployment of antibacterial hand sanitizers throughout our properties.

    What did we change?
    • BC Centre for Disease Control specify that we cannot provide in room cleaning for short-term accommodation guests during your stay. We stocked up on all room amenities you would need and are happy to deliver more towels, sheets and garbage bags as needed and will be delivered outside your door. Housekeeping is open from 9:00am – 5:00pm daily.
    • Face coverings(masks) are required in all public areas.
    • We are offering an extra half hour to check out so you can thoroughly look around your room not to forget small personal items. BC Centre for Disease Control specify that we cannot keep any lost and found items unless it is of high value.



      Share this Post